Resort Policies

Booking Terms & Cancellation Policy

Clear, transparent policies for guests visiting King Sound Resort Hotel. All reservations made directly via our website, phone, or email are governed by these conditions.

πŸ•’ Check-in & Departure

  • Check-in: From 2:00 PM
  • Check-out: By 10:00 AM
  • Reception Desk: 7:00 AM – 8:00 PM Daily
  • Early arrivals and late departures are subject to room availability on the day.
  • After-hours arrivals: Please notify reception in advance on (08) 9193 1044 to arrange key pickup.

πŸ’΅ Rates & Payment

  • All rates are quoted in Australian Dollars (AUD).
  • Rates are inclusive of 10% Australian Goods & Services Tax (GST).
  • Card payments and deposits process securely via Stripe Checkout (Visa, Mastercard, AMEX).
  • Rates are subject to seasonal peak periods, day-of-week loadings, and WA public holiday loadings.

πŸ›‘οΈ Live Deposit & Cancellation Schedule

Current Hotel Policy

The schedule below represents the resort’s active cancellation tiers and balance due rules, synchronized directly with management:

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* Note: Cancellations must be communicated to reception in writing via email to info@kingsoundresort.com.au or by calling (08) 9193 1044.

General Resort Conditions & House Rules

🚭 Smoke-Free Rooms:

All indoor guest rooms, bathrooms, and corridors are strictly non-smoking. Designated outdoor smoking areas are available in the courtyard.

🏊 Tropical Pool Courtyard:

The pool is open daily for registered in-house guests. For safety, children under 14 must be accompanied by an adult at all times. Glassware is not permitted in the pool enclosure.

πŸš™ Parking & Vehicles:

Complimentary open-air parking is provided for cars, 4WDs, trailers, work utes, and light caravans. Please register your vehicle registration upon check-in.

πŸ• Pets & Service Animals:

Certified assistance animals are warmly welcomed. For general pets, please contact reception prior to booking to check availability of pet-friendly arrangements.

πŸ”‘ Room Allocation:

Online reservations confirm your chosen room category (e.g. Standard Queen Ensuite or Deluxe Poolside). Specific door numbers (Rooms 01 to 99) are allocated upon arrival at reception.

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